Your privacy is our responsibility. This Privacy Policy applies to all services on the Rbaje Game platform and its associated applications. By using the platform, you are considered to have agreed to this policy.
1 Introduction
Rbaje Game is a trusted online gaming platform among players in Bangladesh. We believe data protection is essential to a safe gaming experience, which is why we've created this Privacy Policy — so you can be fully confident about where your information goes and how it's used.
This Privacy Policy is built on international data protection standards. We reflect GDPR principles in our operations, though our core services are directed at users in Bangladesh. We are always available for any questions you may have.
By registering with Rbaje Game, you agree to all the terms of this Privacy Policy. We encourage you to read it carefully before you start using the platform.
2 What Information We Collect
Rbaje Game only collects information that is necessary to operate its services. We do not gather data beyond what is needed. The types of information we collect are outlined below.
| Data Type | Details | Reason |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Management & Support |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device type, browser information | Security & Fraud Detection |
| Gaming Information | Betting history, favorite games, session duration | Personalized Experience & Responsible Gaming |
Assurance: Rbaje Game never stores your password or PIN in plain text. Passwords are always kept as encrypted hashes.
3 How We Use Your Information
Rbaje Game uses your information only for limited, specific purposes. We never sell your data or use it for anything unnecessary.
- To create and manage your account and verify your identity.
- To process deposits, withdrawals, and other financial transactions.
- To send you bonuses, promotions, and personalized offers (with your consent).
- To detect and prevent money laundering, fraud, and other illegal activities.
- To monitor gaming behavior and promote responsible gaming.
- To improve our platform and develop new features.
- To comply with legal and regulatory obligations.
- To provide customer support and resolve disputes.
4 Data Sharing Policy
Rbaje Game does not sell your personal information to third parties. However, data may be shared in certain specific circumstances.
Legal Obligation: Rbaje Game may be required to share your data in response to a lawful request from the Government of Bangladesh or a law enforcement agency.
- Payment Providers: Necessary information is shared with bKash, Nagad, or Rocket to process transactions.
- Game Software Providers: Gaming data may be shared with licensed software partners for the purpose of operating games.
- KYC Services: Approved third-party verification agencies for identity verification.
- Legal Authorities: As required by court order or legal obligation.
- Business Transfer: Data may be transferred in the event of a full or partial sale of Rbaje Game's business.
For any sharing of data beyond the purposes listed above, your consent will be obtained in advance.
5 Data Security Measures
Rbaje Game uses industry-standard technology and processes to protect your data. Our security measures are reviewed and updated on a regular basis.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Firewall & DDoS Protection: Robust network security measures are kept active at all times.
- Two-Factor Authentication: Two-factor authentication is available for your account.
- Secure Data Centers: Data is stored in internationally certified data centers.
- Staff Training: Our staff receive regular training on data handling practices.
- Regular Audits: Third-party security audits are conducted on a regular basis.
In the Event of a Data Breach: In the event of a data breach, Rbaje Game will notify affected users and the relevant authorities within 72 hours.
6 Cookie Policy
The Rbaje Game website uses cookies. Cookies are small data files stored in your browser that help make the platform work more effectively. We use three types of cookies.
These cookies are essential for the platform's core functionality, including maintaining login sessions and security tokens. Without them, the platform will not work properly.
These cookies help us understand how our website is being used — which pages users visit, how long they stay, and which features are most popular. This data helps us improve the platform.
These cookies enable a personalized experience by remembering your language preference, favorite games, and other settings. You can disable them at any time.
You can manage cookies through your browser settings. However, disabling cookies entirely may affect the functionality of certain features.
7 Your Rights
As a Rbaje Game user, you have certain rights regarding your personal data. We respect these rights and are ready to respond to your requests.
- Right to Know: You can request to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request the deletion of your data under certain conditions.
- Right to Restrict Processing: You can request that data processing be restricted under certain circumstances.
- Right to Data Portability: You can request a copy of your personal data.
- Right to Object: You can object to the use of your information for specific purposes.
- Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
To exercise any of these rights, contact our support team. We will respond within 30 days.
8 Third-Party Links & Services
The Rbaje Game platform integrates certain third-party services, including game providers and payment gateways. These third parties have their own privacy policies, for which Rbaje Game is not responsible.
We only work with trusted and verified partners, each of whom must comply with our data protection standards. Please note that when you visit third-party websites or services, their own privacy policies will apply.
9 Children's Privacy
Rbaje Game is strictly for adults. We do not knowingly collect any information from individuals under the age of 18.
Protection of Minors: If we become aware that we hold data belonging to a minor, that information will be deleted immediately and the associated account will be closed.
Notice to parents: If your child has accidentally registered on Rbaje Game, please contact our support team immediately.
10 Data Retention Period
Rbaje Game does not retain your data beyond what is necessary. For active accounts, certain information may be kept for a defined period even after account closure.
- All data is retained for the duration your account remains active.
- Financial transaction records may be retained for up to 5 years after account closure, as required by law.
- Customer support conversations are retained for up to 2 years.
- Technical logs are generally deleted after 90 days.
- Marketing data is deleted promptly upon withdrawal of consent.
11 Privacy Policy Changes
Rbaje Game may update this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through a notice on the platform.
The date of each update will be noted under the "Last Updated" section at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy. We recommend checking this page regularly.
12 Contact Us
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated privacy team.
- Email: support@rbajegame.net
- Response time: within a maximum of 30 business days.
We take every request seriously and do our best to respond as quickly as possible.